Support

We usually reply within 2 business days.

Contact us

Email ashik4339@gmail.com. Please include your Android version, phone model and a short description of what happened. A screenshot helps.

Common questions

Is my progress saved?

Yes. Progress, coins, stars and trophies are saved on your device and stay when you close the app. If you uninstall the app or clear its data they are removed, because we do not keep an account for you.

How do I remove ads?

Open the Remove Ads screen in the app and buy it. It is a one-time purchase, not a subscription.

I bought Remove Ads but still see ads.

Make sure you are signed in to the same Google account you bought it with and that Google Play is up to date, then reopen the app. If that does not help, email us your Google Play order number.

How do I get a refund?

Purchases are handled by Google Play, so refunds go through Google. See Google Play refund help, or email us and we will help.

Can I move my progress to a new phone?

Not yet. Progress is stored on the device. Android backup may restore it if backup is turned on in your phone settings.

I am stuck on a level.

Use Undo or Restart, add an extra Tube, or tap Hint. Every level is checked to be solvable.

How do I delete my data?

We do not hold an account for you, so uninstalling the app removes everything stored on your device. To ask us to delete analytics data linked to your device, email us. See the Privacy Policy for details.